Everyone has a role to play and it is everyone’s responsibility to take the necessary precautions to protect themselves collectively. Health and safety is everyone’s business!

We have followed the guidelines issued by our Public Health officials and can now say confidently that we are ready to greet you.

We look forward to welcoming you back to Le Grand Lodge in the very near future.

Take care and stay healthy!

Our measures for all our employees include but are not limited to the following:

1. All will be informed of a protocol to be taken should they experience any of the symptoms associated with this virus prior to arriving and or while at their workplace
2. All will have received and been trained as to their work routine in these new conditions
3. All will be supplied with washable masks and their personal hand sanitation dispensers

Our measures for our guest:

1. Arrival area protected so as to limit contact between individuals
2. Hand sanitizer dispensers available throughout to  the property
3. Increased disinfection of surfaces in high contact areas
4. Increased disinfection and cleaning of all common area, guest and meeting rooms
5. Signage for proper circulation

Temporarily closed or unavailable until further notice:

• Luggage carts
• Outdoor whirlpool
• Beach snackbar
• Game room
• Board games
• Tennis rackets and balls
• Marshmallows
• Shuttle

Always available:

• Campfire in the evening
• Swimming pool
• Fitness center
• Indoor whirlpool
• Sauna
• Steam bath
• Beach
• Canoes
• Kayaks
• Pedalos
• Tennis courts
• Chansonnier (Thursdays and Fridays until Sept. 4th)
• Buffet breakfast
• Whisky Bar (bistro menu)
• Restaurant Chez Borivage (à la carte and a reservation is recommended)
• Room service
• Hélène Mouton Massage Therapy Center
• Bike and paddle board shop

From July 18, the mask will be mandatory in Quebec in all closed public places.

For people age 12 and over, wearing a face covering is mandatory everywhere inside the hotel. Masks will be available at the reception for $2.

Obligation to disinfect hands when entering the hotel. Disinfecting stations, with distributors of hydroalcoholic gels, are also installed throughout the property.

In order to avoid gatherings at the reception, no registration is possible before 12 pm. There will be no storage of personal effects and food if your unit is not ready upon arrival.

Implementation of new cleaning and disinfection protocols to ensure the safety of guests (all dishes are in the dishwasher). In order to limit staff interactions with your environment, room cleaning will be done every 3 nights, unless there is an urgent request. Towel and garbage service will be available daily upon request.

Hotel guests should prepare in their unit for their activity.

• Pool maximum 20 people
• Sauna maximum 4 people
• Steam bath maximum 3 people
• Whirlpool maximum 6 people
• Gym maximum 5 people

The SK Expérience shop is open respecting health standards and social distancing.

Last update: August 31, 2020

Social distancing measures are to be followed at all times. Keep 2 metres away from others when moving around the resort or waiting in line. Posters and ground signs have been installed in some strategic places to direct traffic and remind people of social distancing guidelines and the health measures that have been put in place.

Delimitation of waiting areas at reception, restaurant, bar and marina. Thank you for your patience.

Your invoice will be sent to you by email, without having to go through reception. There will be no storage of personal effects and food should you wish to use our facilities during the day.

The use of the elevators must be done in turn, only for people staying in the same suite. We therefore ask you to be patient or to use the stairs.

Dining room and terrace must be set up to allow two metres of physical distance between customers, unless they occupy the same private residence. It is strongly recommended to make reservations since places are limited.

The massage therapy center is open respecting health standards and social distancing. Please note that duo massages, specific hot stones, Thai as well as body treatments are not available until further notice.